About Caring Hands Homecare

Compassionate Care You Can Trust

About Caring Hands Homecare

Help at home you can trust

With 20+ years’ experience in social care, we are dedicated to providing compassionate, personalised and dependable care to older adults who need assistance with their daily activities due to age, disability or illness. 

We aim to enhance the quality of life for our clients and for those who love them. 

Whether you require daily care or occasional support, we’re here to help – ready to make life easier, safer and more comfortable for you.

We liaise with local authorities, NHS and other healthcare teams and professionals as part of our comprehensive support to the people of Eastbourne and surrounding areas – whom we are proud to serve.

Core Values:

    • Person-centred care:

    Putting the individual’s needs, preferences, and goals at the heart of the care plan. 

    • Dignity and respect:

    Treating each person with respect, acknowledging their individuality, and ensuring their privacy and rights are upheld. 

    • Independence:

    Supporting individuals to maintain their independence and autonomy as much as possible, while providing necessary assistance. 

    • Compassion and empathy:

    Providing care with kindness, empathy, and understanding, recognizing the emotional and physical needs of the individual. 

    • Integrity and trust:

    Maintain honesty, transparency and ethical practices in all aspects of care delivery. 

    • Quality and excellence:

    Striving for the highest standards of care, continuously improving services and ensuring the safety and well-being of individuals. 

    • Choice and control:

    Empowering individuals to make choices about their care and to have control over their lives. 

About Caring Hands Homecare

Help at home you can trust

With 20+ years’ experience in social care, we are dedicated to providing compassionate, personalised and dependable care to older adults who need assistance with their daily activities due to age, disability or illness. 

We aim to enhance the quality of life for our clients and for those who love them. 

Whether you require daily care or occasional support, we’re here to help – ready to make life easier, safer and more comfortable for you.

We liaise with local authorities, NHS and other healthcare teams and professionals as part of our comprehensive support to the people of Eastbourne and surrounding areas – whom we are proud to serve.

Core Values:

    • Person-centred care:

    Putting the individual’s needs, preferences, and goals at the heart of the care plan. 

    • Dignity and respect:

    Treating each person with respect, acknowledging their individuality, and ensuring their privacy and rights are upheld. 

    • Independence:

    Supporting individuals to maintain their independence and autonomy as much as possible, while providing necessary assistance. 

    • Compassion and empathy:

    Providing care with kindness, empathy, and understanding, recognizing the emotional and physical needs of the individual. 

    • Integrity and trust:

    Maintain honesty, transparency and ethical practices in all aspects of care delivery. 

    • Quality and excellence:

    Striving for the highest standards of care, continuously improving services and ensuring the safety and well-being of individuals. 

    • Choice and control:

    Empowering individuals to make choices about their care and to have control over their lives. 

Ready to Get The Care You Need?

Personal Care

Assistance with everyday tasks like washing, dressing, grooming, and toileting — all delivered with dignity and respect.

Medication Support

Safe and timely reminders or assistance with taking prescribed medication.

Domestic Support

Help with light housekeeping, laundry, meal prep, and shopping to keep the home clean, safe, and comfortable.

Respite Care

Short-term relief for family caregivers — so you can rest, recharge, or take time away knowing your loved one is in good hands.

Ready to Get The Care You Need?

Dementia Care

Assistance with everyday tasks like washing, dressing, grooming...

Post Hospital Support

Safe and timely reminders or assistance with taking...

Social Activities

Help with light housekeeping, laundry, meal prep...

Befriending and Companionship

Short-term relief for family caregivers — so you can rest...

Personal Care

Assistance with everyday tasks like washing, dressing, grooming, and toileting — all delivered with dignity and respect.

Medication Support

Safe and timely reminders or assistance with taking prescribed medication.

Domestic Support

Help with light housekeeping, laundry, meal prep, and shopping to keep the home clean, safe, and comfortable.

Respite Care

Short-term relief for family caregivers — so you can rest, recharge, or take time away knowing your loved one is in good hands.

Personal Care

Assistance with everyday tasks like washing, dressing, grooming...

Medication Support

Safe and timely reminders or assistance with taking...

Domestic Support

Help with light housekeeping, laundry, meal prep...

Respite Care

Short-term relief for family caregivers — so you can rest...

Befriending and Companionship

Friendly visits and conversation to reduce loneliness and provide emotional support. We build genuine relationships that uplift daily life.

Social Activities and Connection

We help clients engage in hobbies, events, and community activities to stay socially connected and mentally stimulated.

Dementia / Alzheimer’s Care

Specialized care for individuals living with memory loss, focusing on safety, routine, and meaningful engagement.

Parkinson’s Disease

Support with mobility, medication, and daily tasks tailored to the needs of those managing Parkinson’s.

Hospital / Clinic Appointments

Reliable assistance with transport and companionship to and from medical appointments, ensuring comfort and timely arrival.

Medication Assistance

Reminders and support to manage medication schedules accurately and safely, promoting health and independence.

Transportation Service

Door-to-door transport for errands, appointments, and outings, with friendly support along the way.

Respite Care

Short-term care that gives family caregivers time to rest and recharge, knowing their loved one is in good hands.

Personal Care

Discreet and respectful help with bathing, dressing, grooming, and hygiene to support dignity and comfort.

Stroke Recovery Support

Care plans tailored for stroke survivors, focusing on rehabilitation, mobility, and emotional well-being.

Meal Preparation and Nutrition

Nutritious, home-cooked meals tailored to dietary needs, with care taken to encourage appetite and enjoyment.

Administration / Bills / Paperwork

Care after discharge to ensure a smooth transition home—assistance with medication, mobility, and daily tasks.

Post-Hospital Support

Support with managing bills, letters, and other paperwork, helping clients stay organized and stress-free.

Cleaning and Domestic Support

Help with light housekeeping tasks like laundry, vacuuming, and tidying to maintain a clean, comfortable home.

Liaising with Doctors and Healthcare Professionals

We coordinate with medical teams on behalf of clients and families to ensure consistent and informed care.

Shopping Assistance

Accompanied or solo shopping support—help with making lists, transportation, and putting items away.

Mental Health Support

Emotional care and companionship for those facing anxiety, depression, or other mental health challenges.

Mobility Assistance

Safe, gentle help with walking, transfers, and moving around the home to promote independence and prevent falls.

Physical / Sensory Impairment Support

Tailored care for individuals with visual, hearing, or physical challenges, ensuring safety and comfort.

Palliative and End-of-Life Care

Compassionate care that focuses on comfort, dignity, and emotional support for clients and their families.

Light Exercises

Gentle exercises designed to improve balance, flexibility, and overall well-being with a focus on safety.

Pet Care and Sitting

We help care for beloved pets—feeding, walking, or sitting—ensuring clients and their animals stay happy and connected.

Why Choose Caring Hands Homecare?

Your Loved One’s Comfort is Our Priority

Compassionate Professionals:

Our trained and vetted caregivers bring empathy, skill, and dedication to every visit.

Tailored Care Plans:

We create personalised care solutions that match your needs, preferences, and schedule.

Peace of Mind:

We’re fully insured, background-checked, and committed to the highest standards of care.

24/7 Support:

Whether it’s assistance with daily tasks or round-the-clock care, we’re always here when you need us.

Frequently Asked Questions

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What people are saying about us!

“They gave my mum her independence back.”
“They gave my mum her independence back.”
— Angela D, Hailsham
"After a fall, my mum was struggling to cope alone. We were overwhelmed and didn’t know where to turn. From the moment Caring Hands got involved, everything changed."
“The peace of mind they gave us was priceless.”
“The peace of mind they gave us was priceless.”
— James R, Polegate
"When my father was diagnosed with early-stage Alzheimer’s, we were terrified. We needed help fast — but also someone we could truly trust. Caring Hands sent out a care coordinator the next day."
“Warm, professional, and deeply human.”
“Warm, professional, and deeply human.”
— Charlotte M, Eastbourne
"I can’t recommend Caring Hands enough. I was nervous letting someone else take over the care of my grandmother, but they immediately built a relationship based on compassion and trust."

Contact With Caring Hands Homecare

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